Delivery across Pakistan

We deliver to homes and businesses across Pakistan through trusted courier partners. Every parcel is checked, wrapped and sealed at our shop in Mingora, Swat before it leaves, so it reaches you exactly as it should.

Your order is dispatched once the 20% advance is received. Orders confirmed on a Friday or a public holiday are dispatched the next working day.

We deliver to all major cities and most towns in Pakistan, including:

• Lahore, Karachi, Islamabad, Rawalpindi and Faisalabad
• Multan, Gujranwala, Sialkot, Peshawar, Quetta and Hyderabad
• Smaller towns and cities served by our courier partners' networks

If you are unsure whether we reach your area, send us your city on WhatsApp and we will confirm before you order.

Delivery normally takes 2–3 working days from dispatch:

Swat & nearby

1–2 working days

All over Pakistan

2–3 working days

These are estimates, not guarantees. Weather, public holidays and courier delays can occasionally add a day or two — we will keep you updated if that happens.

The delivery charge depends on your city and the size of your parcel. We tell you the exact amount on WhatsApp when you order — before you pay anything — so there are no surprises at your door.

Every order is confirmed with a 20% advance payment. Pay the balance in cash when your parcel arrives (Cash on Delivery), or pay the full amount in advance if you prefer. The advance is paid by Easypaisa or bank transfer — our account details and the delivery charge are shared on WhatsApp when you order.

When you pay the balance by Cash on Delivery, please keep the exact amount ready, as riders may not carry change. Orders without the advance are not dispatched.

Once your order is dispatched, we send the courier name and tracking number by SMS or WhatsApp. You can also message us at +92 340 2406611 with your order number at any time for a live update.

• Please check that the outer packaging is sealed and undamaged before accepting the parcel.
• If the box is visibly damaged, you may refuse it or note the damage with the rider, and let us know right away.
• We recommend recording a short unboxing video — it makes any claim quick and simple.
• If you are not available, the courier will usually try again or call you. After two failed attempts the parcel returns to us.

For any issue with a delivered item, please see our Returns & exchange policy.

Bulk and wholesale orders are dispatched by cargo or courier depending on size and destination. Prices, freight and timelines are agreed with you on WhatsApp for each order. Learn more on our Wholesale page.